After taking an order our manager will contact you by phone or e-mail to specify the details of the order, place and time of delivery. If you make your order before 5.30. p.m. you will get it the same day but if after 5.30. p.m. - the next day then.
Delivery all ever Ukraine:
We provide free courier delivery in Kyiv and free delivery by «Nova Poshta» service around Ukraine for order over 2500 UAH. Delivery time: from 1 to 4 days after receiving the order.
Delivery to other countries:
We provide international delivery service. The delivery method is discussed separately in each case. It can be delivered by the Post of Ukraine or any other delivery service providers (for example, DHL).
Return
The return of TrèsCode products can be within 14 days from the date of their purchase provided that they have not been in use or damaged.
Please note that according to the Ukrainian Law (Decree of the Cabinet of Ministers of Ukraine No. 172 of 03/19/1994), jewelry with semi-precious gemstones cannot be exchanged or returned. But even in this case, we are ready to discuss the possibility of the return according to the conditions mentioned above.
Warranty period
We guarantee the quality of our products for one year from the date of the receipt of the order which includes free repair of the purchased product. Please note that the warranty covers only damages caused by our work.
Payment
Payment is made on the terms of advance payment to the account of the online store through the online acquiring system when ordering from any country or at the time of receipt of the Goods at the courier service branch in Ukraine.
Confidentiality
TrèsCode protects your personal data when using this website. We keep information about you when you fill in an order form.
TrèsCode guarantees that it will use your personal data solely to fulfil its contractual obligations and provide the necessary services to you. These services include our sending to you some information about new TrèsCode products and/or other marketing propositions that, in our opinion, can be of any interest to you.